Campus Support Technician (CST) -AD Education Leeds

AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance (ICMP) and SAE Institute UK. 

Requirements

Campus Support Technician (CST)

Location: Leeds

Department: Estates & Facilities

Grade: 5

Salary: Up to £25,664

Contract: Full-time

Are you a hands‑on, people‑focused team player with a passion for supporting creative learning environments? Do you enjoy solving problems, helping others, and working in technical spaces and studios? If so, we’d love to hear from you.

We are seeking a Campus Support Technician (CST) to join our Estates & Facilities team, providing high‑quality front‑line technical and operational support to students and staff across our dynamic, creative campus.

About the Role

The CST role is central to ensuring students have a safe, supportive, and professionally run environment in which to learn and create. You will provide day‑to‑day assistance across teaching rooms, studios, performance spaces, and events, while also supporting the wider facilities team.

Front‑Line Technical Support

• Deliver helpful, professional first‑line support to students across teaching rooms, studios, labs, and communal learning spaces.
• Assist lecturers during practical sessions and workshops, ensuring activities run smoothly and safely.
• Support student inductions, open days, equipment demonstrations, and practical sessions.
• Help prepare and maintain teaching and technical spaces so they’re ready for scheduled activity.

Equipment Maintenance & Gear Hire

• Support equipment hire and loan services, including preparing, logging, maintaining, and organising technical gear.
• Help maintain asset records, barcoding, and condition monitoring.
• Identify equipment faults and assist with basic maintenance or reporting.

Facilities & Health & Safety

• Assist with daily building checks to maintain a safe, clean, and functional campus.
• Support minor maintenance tasks, room setups, and presentation standards.
• Contribute to Health & Safety compliance, including fire checks, incident reporting, and promoting safe working practices.
• Act as Fire Marshal / First Aider once trained.
• Support contractors on site and assist with basic IT troubleshooting for staff and students.

Teamwork & Professional Standards

• Work collaboratively with academic teams, CST colleagues, facilities staff, and campus management.
• Maintain a professional, student‑focused presence and contribute positively to team culture.
• Follow all organisational policies, procedures, and Health & Safety standards.

About You

We’re searching for someone committed, proactive, and passionate about helping students thrive in a creative environment.

Qualifications & Training

• A relevant technical, creative, or facilities‑related qualification or practical experience (desirable).
• Willingness to undertake Fire Marshal, First Aid, and Health & Safety training.

Experience

• Experience in a customer‑facing, technical, creative, or educational setting.
• Experience supporting practical sessions, events, or technical spaces is desirable.
• Experience in a creative or music‑focused environment is highly advantageous.

Skills

• Confident communication and interpersonal skills.
• A practical, problem‑solving approach and strong organisational ability.
• Ability to manage multiple priorities in a busy environment.
• Willingness to learn new systems, equipment, and procedures.
• Flexibility to support evening and weekend activity when required.

Why Join Us?

As a CST, you will play a key part in shaping the student experience—supporting creativity, facilitating learning, and ensuring our campus is a welcoming place to study and collaborate. This is an excellent opportunity for someone who enjoys variety, hands‑on work, and engaging with students and staff in a lively academic environment.

How to Apply

If you’re enthusiastic, technically minded, and committed to providing excellent support, we’d love to hear from you. Apply now and become part of our vibrant Leeds campus community.

For more information read the job description here.

The deadline for applications is on 07 th May 2026

To improve the diversity of our team, we especially welcome applications from women, those with a disability, and those from an ethnic minority background.

Note: ADE is an equal opportunities employer and is committed to safeguarding and promoting the welfare of young people and vulnerable adults. Successful candidates will be required to obtain a satisfactory enhanced DBS disclosure.

Benefits

Employee Assistance Program

Auto-Enrolment Pension Scheme with Royal London

Cycle to Work Scheme

Discount for Masters Programmes

+ attractive benefits