Team Medical Secretary

For questions about this job, contact: Courtney Collins Assistant Patient Service Coordinator [email protected] 0113 2066263 Or Saadiya Amreen Assistant Patient Service Coordinator [email protected] 0113 2066263 Why you should join our Team Why join our team? You will join a large, friendly and supportive team. A full induction and training package will be tailored to your needs. We are committed to continuous professional development for all staff. Opportunities for Flexible working. Access to staff support forums including BAME, LGBTQ+, disability networks, health and wellbeing groups, and more. We are currently recruiting for three positions: two permanent roles and one fixed-term contract. Of these, two posts will primarily focus on outpatient services, with an additional component involving secretarial responsibilities. What you will bring to the role Balancing secretarial tasks (minute-taking, audio-typing, managing correspondence) with clerical duties (scheduling appointments and maintaining administrative flow). Acting as a professional point of contact for patients and clinical staff, resolving queries that go beyond simple message-taking to ensure a seamless service. Actively supporting the patient pathway by ensuring new and follow-up appointments are coordinated efficiently in line with National Waiting Time policies and local Elective Access Policy. Taking a lead role in managing and validating waiting lists to ensure data accuracy and patient safety. Being the first point of contact for patients via the telephone. Along with actioning voicemails daily. Responsible for the Outpatient shared email accounts. Responsible for validation of patient records using patient tracking lists (PTL’s) and waiting lists. Liaising between multiple departments. Work as part of a team to ensure that all clinical correspondence is turned around in a timely manner to allow patients to move through their pathway without any delays About Leeds Teaching Hospital NHS Trust Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond. Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.