Assistant Patient Services Coordinator

Why you should join our Team Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north. At Cardio-Respiratory CSU, we aim to be a fair and supportive CSU with positive, caring teams who are champions of the Leeds Way values. What you will bring to the role Current service comprises the community mobile lung cancer screening unit which is located in different sites around Leeds and operates a 6 day service (Monday to Saturday). The jobholder will work within the Leeds LCSP team, in the office at Leeds General Infirmary and on the mobile Lung Cancer Screening unit as part of a multidisciplinary team delivering the city-wide Lung Cancer Screening Programme You will manage defined areas within the speciality and will be responsible for prioritising work, developing staff, reviewing working practices to ensure the effective running of the department and effective communication structures are implemented. The administration team is responsible for providing clerical and administrative support for the screening programme, being a direct point of contact for patients, arranging appointments, providing the wider team with administrative support to ensure the smooth and efficient delivery of the service and will support the collection and reporting of data. Essential Criteria: Good standard of education to minimum of GCSE Computer skills e.g using Microsoft and local NHS Trust software Commitment to undergo training and complete competencies required for the post Experience of staff management including recruitment and retention Ability to work as a team player Knowledge and understanding of customer relations Excellent interpersonal skills Reliable and trustworthy, Compassionate and caring, Adaptable and flexible Ability to accept delegation and work without direct supervision Ability to travel to various mobile unit locations in Leeds Ability to work 12 hour shifts, including Saturdays. Able to fulfil Occupational Health requirements for the post. Desirable Criteria: European Computer Driving License (ECDL) Management/Leadership qualifications (CLM/ILM/NVQ etc) Thorough knowledge of Patient Administration Processes An understanding of NHS/Trust protocols/policies and procedure Experience of planning and organising own workload Please see the attached job description for further information about this vacancy. For questions about this job, contact: John Fox Service Manager [email protected] Suzanne Rogerson Lead Nurse [email protected] About Leeds Teaching Hospital NHS Trust Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond. Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.