Customer Service Coordinator Part time
Part time 20 hours flexible Location: Leeds (LS3) onsite About the Company Our client is a long-established international manufacturer in the chemical sector, supplying products used across a wide range of industries. Their Leeds site is a key part of the operation, known for its team-focused culture, high quality standards, and strong relationships with customers across the UK and globally. The Role This is a varied, fast-paced role where you'll be the main point of contact for customers. You'll manage orders from start to finish, keep customers updated, and work closely with internal teams to make sure everything runs smoothly. What You'll Be Doing
Handling customer enquiries and processing orders accurately
Keeping customer records up to date
Working with internal teams to make sure orders are delivered on time
Dealing with queries, complaints, returns, and recalls
Supporting with credit control, including chasing overdue payments
Producing reports for the sales team and raising purchase orders
Helping with general admin, calls, and occasional reception cover What We're Looking For
Experience in a customer service or similar role
Strong communication skills and a friendly, professional manner
Good organisation and attention to detail
Comfortable using IT systems and Microsoft Office
Someone proactive who enjoys solving problems and helping customers What's on Offer
£30,000-£32,000 pro rata depending on experience
A stable business with an international reach
Supportive team and a role with plenty of variety
Monday - Friday 20 hours Interested? Get in touch to find out more
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