Parts Advisor

Contek Recruitment Services are collaborating with our client who are a leading UK-based manufacturer of refuse collection vehicles (RCVs).They are renowned for their expertise in chassis, bodies, and bin lifts for waste management. They focus on safety, innovation, and sustainability. With popular models like the Elite, the company offers a competitive salary of up to £31,151.65 per annum, dependent on experience, along with a comprehensive benefits package.

Why This Role Stands Out:
- Be part of a company with a century-long legacy in innovation and sustainability.
- Engage in a dynamic role where no two days are the same.
- Collaborate with both internal teams and external customers, enhancing your professional network.
- Benefit from a structured work schedule with no weekend shifts.
- Receive training and development opportunities to advance your career.

Key Responsibilities:
- Handle incoming orders via phone, email, and online platforms with precision.
- Pick, pack, and dispatch parts accurately and efficiently.
- Receive goods, book items into stock, and organise storage systematically.
- Assist with parts identification, quotations, and general customer queries.
- Manage warranty returns and support occasional loading/unloading tasks.

Skills, Experience, and Education:
- Communication: Strong customer service skills and a confident telephone manner are essential.
- Knowledge/Expertise: Experience within a parts or engineering/automotive environment is desirable.
- Innovation: Ability to work flexibly as part of a team and adapt to department needs.
- Business Impact: Good IT skills, including proficiency in Outlook, and a proactive, problem-solving attitude.

Accountabilities:
- Ensure the accurate and timely completion of tasks, maintaining high standards of service.
- Demonstrate leadership by supporting team members and contributing to a positive work environment.

Call to Action: Ready to join a company that values innovation, safety, and sustainability? Apply today