Data Delivery Manager

Role: Data Delivery Manager

Location: Leeds, LS15 8GB. We operate a hybrid schedule, meaning 1-2 days a week in the office

Salary: £60,000 - £75,000 per annum DOE + up to a 10% discretionary annual bonus and extensive benefits

Contract type: Permanent

Employment type: Full time

Working hours: Monday – Friday 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

This role is responsible for optimising how workflows across the Data & Analytics function, including BI, Customer Insight, and Data Science, to ensure that demand, prioritisation, and delivery align to the highest‑value business outcomes. Acting as the key interface between Data & Analytics, Product, and Data Engineering, it shapes and challenges incoming demand, ensures work is clearly defined, and sequences delivery in line with business goals and technical dependencies.

It owns the end‑to‑end Data & Analytics portfolio, balancing capacity against demand, increasing transparency, and removing blockers to enable smoother, more predictable delivery. By embedding consistent ways of working and governing how work enters, progresses through, and exits the function, this role enables Data & Analytics to operate as a cohesive, high‑performing team that delivers insight and data products at pace without compromising quality or strategic focus.

Why you’ll love working with us

We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

· Competitive contributory pension

· Occupational sick pay

· Long-service awards and refer-a-friend bonuses

· Professional registration fees covered (GPhC, NMC, CIPD and more)

· Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

· Enhanced maternity and paternity pay

· Flexible hybrid working to help balance work and home life

Health & wellbeing

· Private healthcare insurance at discounted rates (Aviva)

· Employee Assistance Programme and in-house mental health support

· Access to discounted gym memberships via Blue Light Card and benefits schemes

· Regular health and wellbeing initiatives

Career growth

· Strong commitment to CPD, training and professional development

Time off & flexibility

· 25 days’ annual leave, increasing with service

· Buy and sell holiday scheme

Everyday perks & exclusive discounts

· Blue Light Card and employee discount platform

· Exclusive discounts at The Springs, Leeds

· 25% off health & beauty purchases

· 25% off Pharmacy2U Private Online Doctor services

Culture & community

· Regular social events throughout the year

What you’ll be doing?

· Own the end-to-end flow of work across Business Intelligence, Customer Insight, and Data Science, ensuring efficient and coordinated delivery

· Govern demand intake and prioritisation, challenging stakeholders to focus on the highest‑value outcomes

· Align Data & Analytics with Product and Data Engineering, ensuring roadmaps, dependencies, and sequencing are coordinated

· Maintain a single, consolidated view of the delivery portfolio with clear visibility of priorities, progress, and risks

· Balance demand against capacity, making trade-offs explicit across strategic, BAU, and foundational work

· Proactively identify and resolve cross-team dependencies and conflicts that impact delivery or value realisation

· Drive delivery performance and predictability through consistent metrics and continuous improvement.

· Establish and evolve the Data & Analytics operating model, embedding consistent ways of working aligned to wider tech practices

· Influence and challenge senior stakeholders across Product, Engineering, and the business to ensure alignment and accountability

· Ensure delivered work drives measurable business outcomes, linking delivery to value realisation and ongoing reprioritisation

Who are we looking for?

· Familiarity with delivery tools (e.g., Jira, Azure DevOps), with Jira experience preferred

· Strong understanding of data and analytics environments and Agile/product‑led delivery

· Experience in Delivery, Programme, or Portfolio Management within data, tech, or product functions

· Proven ability to structure, coordinate, and optimise delivery across multiple teams

· Strong stakeholder management and influencing skills, including challenging prioritisation

· Excellent communication and facilitation capability at senior levels

· Ability to bring clarity and direction in complex or ambiguous environments

· Strong organisational skills, balancing competing priorities and trade‑offs effectively

· Demonstrated track record of managing cross‑team dependencies and end‑to‑end delivery

· Experience shaping prioritisation and guiding senior stakeholders toward value‑led decisions

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

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