Senior Strategic Project Manager (12 month FTC)
- Lead and manage the planning, execution, and governance of large-scale projects, ensuring delivery meets agreed scope, time, and budget commitments with measurable outcomes.
- Translate strategic objectives into actionable project plans, ensuring initiatives deliver tangible business benefits and align with broader organisational priorities.
- Coordinate multiple workstreams and cross-functional teams, providing clarity, alignment, and decisive direction to ensure successful delivery.
- Provide structured, insightful reporting and updates to senior leadership, presenting complex information clearly and supporting informed, strategic decision-making.
- Identify, assess, and proactively manage project risks, issues, and dependencies, ensuring effective mitigation and timely resolution while maintaining strategic alignment.
- Build and maintain strong relationships with senior leaders and stakeholders, fostering engagement, collaboration, and accountability at all levels.
- Experience leading CRM or marketing technology transformations, including migration or implementation of customer engagement platforms (e.g. Bloomreach, Adobe Campaign, Salesforce Marketing Cloud, Braze or similar), within complex organisational environments.
- Experience delivering customer engagement and lifecycle marketing capabilities, including multi-channel journey orchestration, triggered messaging, and personalisation across digital channels.
- Strong understanding of customer data foundations, segmentation, and data activation, enabling CRM, personalisation, and customer experience use cases.
- Experience delivering CRM or digital programmes through phased or iterative rollout models, coordinating multiple workstreams and managing dependencies across technology, marketing, and data teams.
- Proven experience managing external vendors, implementation partners, and cross-functional delivery teams, driving alignment and maintaining momentum across complex initiatives.
- Strong stakeholder management and communication skills, with the ability to present complex delivery challenges clearly and influence senior stakeholders to support effective decision-making.
- Familiarity with measurement frameworks, experimentation, and optimisation approaches used to track and improve the performance of customer engagement programmes.
- £/€1,000 learning fund
- Twice-yearly bonus (with part of it guaranteed!)
- Unlimited Holiday
- Pension contribution scheme
- Private healthcare
- Hybrid Working
- Access to thousands of Udemy courses
- Invest via the Company Sharesave Scheme
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