Infrastructure Engineer
HPCareers is seeking an experienced and talented Infrastructure Engineer for our highly reputable Creative Digital Agency. The prime objective for this role is to provide leadership of the configuration, support, maintenance and management of infrastructure platforms. From building new virtualised devices, to ensuring that our platforms are properly maintained, monitored, and effective support is delivered when required.
Working in the Service Delivery Team, alongside an Infrastructure Analyst with wider support across the department.
This is not an internal IT department: but you will provide managed services across many platforms which, though similar in some areas, can differ in others. This role will appeal to candidates who are drawn to a varied and evolving portfolio, which offers opportunities to engage with many projects, suppliers and clients.
Key responsibilities:
- Strong knowledge of Windows Server infrastructure and configuration
- Strong knowledge of IIS running on Windows Server
- Firewall setup, configuration and troubleshooting (e.g. ACL policies)
- Virtualisation, primarily using VMWare
- Solid understanding of networking, i.e. routing, DNS etc., including monitoring
- Proactive platform monitoring, e.g. setting up monitoring thresholds and alerts, and being clear on what actions should be taken in response to any alerts
- Active Directory setup and configuration
- Planning for and executing patching of servers, using tools such as WSUS
- Powershell
- Working knowledge of SQL server, preferably load-balancing, clustering, maintenance plans etc.
Skills required:
- Microsoft SMTP, POP services
- Managing suppliers
- Working with managed hosting suppliers, such as Rackspace, AWS, Skyscape, Azure etc.
- Customer liaison
- ITIL and Microsoft environment preferred
- Mentoring colleagues
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