Internal Sales Coordinator

Internal Sales Coordinator - Join a Fast-Paced, Customer-Driven Team!

Howden

Are you a natural communicator who thrives in a busy, fast-moving environment? Do you enjoy building relationships, solving problems, and driving sales success? If so, we've got an exciting opportunity for you!

We're looking for an Internal Sales Coordinator to become a vital part of our dynamic team. This is a varied, high-impact role where no two days are the same-perfect for someone who loves multitasking, engaging with customers, and making things happen.

What You'll Be Doing

As a key link between our customers and internal teams, you'll:

Build strong, lasting relationships with customers and deliver outstanding service every time
Process orders efficiently within a fast-paced manufacturing environment
Manage a diverse product range including roofing, civils, and insulation products
Collaborate with teams across the business to ensure smooth delivery and service
Proactively identify sales opportunities, generate leads, and follow up on quotes
Upsell products and help maximise revenue across our portfolio
Coordinate deliveries, optimise transport efficiency, and keep customers informed
Handle queries and complaints with professionalism, urgency, and care
Gather customer feedback and use insights to improve service and satisfaction
Provide support across the team, including holiday cover when needed

What We're Looking For

You'll be someone who:

Loves interacting with customers and building strong relationships
Has excellent communication skills-both written and verbal
Is highly organised with exceptional attention to detail
Can stay calm under pressure and handle challenges confidently
Is proactive, self-motivated, and thrives in a busy environment
Works well with others and builds positive internal relationships
Is flexible and able to adapt to changing prioritiesBonus points if you have:

Experience in sales, customer service, or account management
Knowledge of manufacturing or construction industries
Familiarity with Microsoft Outlook, Excel, and ERP systems (especially AX)
Upselling or business development experience

Your Profile

Eligible to work in the UK
Positive, professional, and driven to deliver results
Strong time management and planning skills
A team player with a "can-do" attitude

Why Join Us?

Be part of a supportive, collaborative team
Work in a varied and engaging role where your contribution matters
Enjoy flexible working options
Opportunity to grow your skills in sales, customer service, and operations

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people