Microsoft 365 Infrastructure Engineer

Please note this role requires you to pass Security Check clearance. For further information, please see 'Selection process details'.

Do you have experience in Microsoft 365?

Do you enjoy working in a fast-paced environment continually looking to evolve?

If so, this role may be perfect for you!

DWP is using Microsoft 365 product portfolio - Exchange, SharePoint, One Drive, Teams, Office Apps, Lists and Forms. This role is focused on Microsoft 365 Apps for enterprise (Office) and Adobe product management. The engineer needs to deploy feature and quality updates to Office Apps, ensuring the build and configuration supports DWP staffs use of Microsoft 365 services. Administration of Adobe products and regular updates of the desktop apps are also part of the Infrastructure Engineer’s responsibilities.

The Infrastructure Engineer will work with engineers across the DWP Digital team to ensure product change and security hardening implementations are successful. You’ll design and support other Microsoft client tools, such as Project and Visio as well as some of the Microsoft 365 online services such as Exchange, SharePoint and OneDrive.

You’ll be working with the teams who manage the different DWP devices and software to ensure solutions are consistently delivered across Desktop and Mobile platforms.

As a Microsoft 365 Infrastructure Engineer within DWP Digital you’ll be responsible for:

• Design, build and maintain the DWPs Microsoft 365 products and services as directed and according to departmental policy to improve system health and reliability.
• Deployment and evergreen update of the Microsoft 365 Apps for enterprise (Office - Outlook, Word, Excel, PowerPoint and OneNote) and its integration with Exchange, SharePoint, Teams and OneDrive.
• Administration and deployment of Adobe products and services and regular update of desktop apps.
• Windows 11 Device and Entra ID User setting/policy design, build, and deployment using Microsoft Endpoint Configuration Manager and Microsoft Intune.
• Desktop application packaging and testing.
• Supporting assistive software products and its users - Dragon, JAWS etc and their integration with Windows 11 and Microsoft 365 Apps for enterprise (Office).
• Working with Microsoft and other third parties to provide infrastructure services.
• Technical delivery and support for Projects such as, Microsoft New Outlook, Adobe Apps update automation etc and contribute towards their design and implementation in DWP.
• The operational stability of the Microsoft 365 solutions and be able to affect change in the on-going robustness and resilience of those products.
• Collaborating with seniors and own the lifecycle process as part of a product and delivery team focused on one or more M365 products.
• ITIL service Management, specifically Change Management and Problem Management.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .