Commercial Data Scientist (Hiring Immediately)

Role: Commercial Data Scientist

Location: Leeds, LS15 8GB. We operate a hybrid schedule, 1-2 days a week in the office.

Salary: £60,000 - £75,000 per annum, DOE + up to a 10% annual discretionary bonus plus extensive benefits

Contract type: Permanent

Employment type: Full time

Working hours: Monday – Friday 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.

Our tech teams keep us running 24/7 to make sure all our patients get world class service. To support that, this role may include participation in an out-of-hours rota as required by the business. We operate fair scheduling process as well as additional compensation for all on call periods.

As the Data Science Partner for Pharmacy2U’s Marketing and Commercial teams, you will design and own the models that drive customer segmentation, retention, cross‑sell recommendations, and marketing attribution. Your work will translate complex data into clear, measurable commercial outcomes.

This role offers genuine autonomy. You will act as the analytical voice of the commercial function, presenting insights directly to senior leadership and shaping how data informs marketing and trading decisions across the business.

Why you’ll love working with us

We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.

Financial security & rewards

· Competitive contributory pension

· Occupational sick pay

· Long-service awards and refer-a-friend bonuses

· Professional registration fees covered (GPhC, NMC, CIPD and more)

· Cycle to Work and Green Car schemes (subject to eligibility)

Family-friendly

· Enhanced maternity and paternity pay

· Flexible hybrid working to help balance work and home life

Health & wellbeing

· Private healthcare insurance at discounted rates (Aviva)

· Employee Assistance Programme and in-house mental health support

· Access to discounted gym memberships via Blue Light Card and benefits schemes

· Regular health and wellbeing initiatives

Career growth

· Strong commitment to CPD, training and professional development

Time off & flexibility

· 25 days’ annual leave, increasing with service

· Buy and sell holiday scheme

Everyday perks & exclusive discounts

· Blue Light Card and employee discount platform

· Exclusive discounts at The Springs, Leeds

· 25% off health & beauty purchases

· 25% off Pharmacy2U Private Online Doctor services

Culture & community

· Regular social events throughout the year

What you’ll be doing?

· Build, validate, and maintain machine learning models for customer segmentation, propensity scoring, churn prediction, and marketing attribution

· Design and engineer features using transactional data, CRM engagement, website behaviour, and product usage signals

· Lead A/B testing and test‑and‑learn experimentation to measure model‑driven commercial impact

· Quantify impact in commercial terms, including revenue uplift, churn reduction, campaign ROI, and customer lifetime value

· Act as the primary data science partner to Marketing and Commercial teams, shaping priorities and analytical direction

· Present insights and strategic recommendations directly to senior leadership with confidence and autonomy

· Translate complex analytical outputs into clear commercial narratives and actionable recomm]]> <