Release Manager

Release Manager

Objective

HPCareers are currently assisting our highly reputable nationwide Creative Agency client in recruiting an experienced Release Manager to create, co-ordinate, verify and own the final release product or service to be rolled out to clients. To also ensure that all releases are clearly communicated and implemented successfully.

Responsibilities

• To lead on ensuring that all release packages are built, installed, tested and deployed efficiently to a target environment on schedule.
• Ensure all release packages are coordinated, tracked, installed, tested, verified, if necessary backed out of in an efficient and timely manner.
• To define and agree release plans with customers and stakeholders.
• To maintain and communicate the agency level release plan, coordinating resources, communicating requirements and resolving issues where necessary.
• Create and manage and document release units.
• Oversee release package acceptance and customer sign-off.
• Ensure that the integrity of a release package is maintained throughout its transition and recorded accurately
• Ensure that all activity defined within the process is adhered to and documented in line with compliance requirements
• Complete lessons learned session after each release, ensuring that all lessons learned are applied to the release process
• Review and constantly refine the agency release process ensuring that it adheres to any ISO requirements and constantly meets the needs of the agency
• Educate the agency on the release processes, ensuring that updates are communicated and embedded into agency behaviour
• Minimise unpredicted impact on production services and support activities.
• Ensure that organisation and stakeholder change is managed throughout.
• Record and manage deviations, risk and issues related to new or changed services
• Understand the interfaces between release management and other relevant service processes e.g. change management, incident management, service asset & configuration management
• Chair the weekly meetings and ensure that all release activity observes the change management process
• Work with internal and external stakeholders to define the release process
• Demonstrate a familiarity with the theory and practice of release management with a commitment to on-going learning about the field by having or to be studying towards a minimum ITIL foundation in release management
• Undertake any ad-hoc duties as required requested by your line manager of the Operations Director

Required Skills

• Strong technical background in information technology management; Process knowledge of System Development Life Cycles;
• Program and project management skills;
• Program languages and program scripts
• ITIL Foundation and Intermediate certificate in Service Transition or hold a BCS specialist certificate in Release Management or equivalent.
• Experience of web-based software specification, testing and rollout.
• Have either direct release management experience, or technical project management experience with a desire to convert to release management.
• Alternatively, you may be in a development management role currently.
• Higher education qualification in a computing based category
• 5 years minimum experience within the software/web development industry.
• Experience in development/project/release management involving a team of 10 or more people.
• Experience of working in an Enterprise/secure environment dealing with valuable/high quantities of data and services. For example, an internal business system with at least 1000 regular users.