General Manager

Job Description

We are looking for a confident and experienced General Manager to ensure that high quality care is provided to older people in our care home. You will be an influential and respected leader with the vision and drive to ensure continued improvement and able to make strategic decisions about the future and growth of the service.

What We offer

Employee Assistance Programme

Employee Development programme

Free parking

Referral Bonus

Employee of the Month

Company Pension Scheme

Competitive Salary

About The Role

Overseeing the day to day running of the care home to ensure delivery of high- quality, person centred care

Ensure that the home is operating safely

Leading and managing staff to ensure they are supported to perform their roles safely and to the best of their ability

Support staff through coaching and training to support career development aspirations

Ensure that the service provides a warm and welcoming environment to residents, relatives and colleagues

Managing budgets and contracts

Making strategic decisions about the future and growth of the care service

Leading on specific projects or service improvements

Expected to cover shifts for sickness and holidays

Required to work unsocial hours, including nights, weekends and bank holidays as necessary.

Flexibility due to 24/7 service operation

Job description subject to review and changes in consultation with the post holder

Level of DBS disclosure required:
Enhanced

Skills Needed

About The Company

Passionate about making a difference

Here at Westward Care, we all share the same ambition – to deliver the very best care and support. It’s our aim to make a real difference, always prioritising health and happiness in everything we do. And with our on-going training and development, we’re always learning new ways of meeting the changing needs of older people.

Company Culture

Trust - Trust is built through consistent actions, honest care, and mutual respect. Across our services, delivering care with integrity will develop meaningful connections and empower us to act with confidence, knowing we’re all accountable for each other’s well-being. Without trust, we are just providing a service. With trust, it’s a relationship that transforms lives.

Kindness - Each day we will lead with small, simple acts—a smile, a kind word, a supportive action —that make a big impact. Kindness builds trust, comfort, and belonging. It creates an atmosphere where everyone feels valued, seen and cared for. We believe every interaction is an opportunity to turn ordinary moments into extraordinary ones, filling our communities with love, warmth, and genuine care.

Respect - Respect goes beyond polite gestures. It’s about treating everyone with fairness and dignity. It’s about truly appreciating the humanity in everyone we connect with and celebrating individuality. By embracing diversity and supporting choices we will deliver compassionate care and create a community where everyone feels safe, supported, and valued.

Teamwork - We know we are stronger when united as a team to provide exceptional care and every contribution is important, no matter how big or small. By sharing responsibilities, solving challenges, and celebrating collective achievements we will foster a sense of community where everyone has a voice and a place. This will ensure that every task is tackled with care, efficiency, and an unwavering commitment to quality.

Desired Criteria

Required Criteria

• Level 5 Diploma in Leadership and Management for Adult Care
• Experience of working in the health or social care sector
• Proven track record of managing a care home
• Strong leadership skills and the ability to motivate others with good HR Experience
• Change management skills
• The ability to think strategically to develop your organisation
• Good project management and organisational skills.
• A good understanding of all areas of compliance including CQC standards, legal frameworks, policies and procedures
• Experience of working with residents with dementia
• An ability to build good relationships and work well with health, social care and any other relevant partners, as required

Closing Date Thursday 23rd April, 2026