Contact Centre Advisor
As a Contact Centre Advisor you will be working in the insurance department working closely with customers who need to make a claim on their policy.
You will be gathering all required details and support evidence handling the claim from the initial enquiry to settlement. The role will be handling a range of queries along the way working closely with third parties and providers to come to a quick resolution and you will be ensuring targets and service level agreements are met. Main communication with customers will be over the telephone this will be through inbound and outbound calls alongside looking after a busy inbox and responding to any emails coming into the business.Recommended Jobs
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