Export Account Manager

Position: Export Account Manager
Location: Leeds
Salary: £30,000 - £35,000 + OTE bonus

Our client, a specialist freight forwarding business, is seeking an Export Account Manager to take ownership of a portfolio of clients, managing their export requirements from start to finish.

This is a client-facing role with a strong operational focus, overseeing the full export process from quotation through to delivery.

Job Overview

• Act as the main point of contact for allocated clients, managing their day-to-day export requirements
• Take full ownership of shipments from initial enquiry through to final delivery
• Coordinate export movements across LCL, FCL, Airfreight, RoRo, and Road freight
• Negotiate rates with shipping lines and suppliers, providing competitive quotations within agreed margins
• Follow up on quotations and support in securing and retaining business
• Prepare and manage all export and customs documentation, ensuring compliance and accuracy
• Monitor shipments throughout, liaising with customers, carriers, and overseas agents, providing regular updates
• Arrange UK collections and deliveries from customer load points through to destination
• Ensure all shipment data is accurately recorded and maintained within internal systems
• Prepare and issue sales invoices, and check/authorise supplier invoices for payment
• Work collaboratively within a small team, supporting colleagues and assisting with training where required
• Identify potential opportunities for growth within existing accounts and flag to management

Job Requirements

• Previous experience within freight forwarding/export operations is essential
• Experience with deep sea exports is advantageous but not essential
• Confident managing client relationships alongside operational responsibilities
• Strong understanding of export processes, documentation, and customs procedures
• Ability to manage multiple shipments and priorities in a fast-paced environment
• Comfortable working within a small team and flat management structure
• Looking for a stable, long-term position with ownership of their role

Salary & Benefits

• £30,000 - £35,000 (DOE) + Monthly bonus scheme
• Monday - Friday, 08:30 - 17:00
• Early finish Friday (approx. 15:00-15:30, discretionary)
• 23 days holiday, plus bank holidays and birthday off
• Contributory pension (5% employee / 3% employer)
• 24/7 Health & Wellbeing support (including GP access and counselling for staff and family)
• Newly refurbished offices with free on-site parking
• Regular social events and company-funded activities
• Annual salary and performance reviews

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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