Store Supervisor

Job description:
Yorkshire Trading Company, are a growing family owned run business with 36 stores throughout Yorkshire, Lincolnshire & the North East; a busy ecommerce operation and Outdoor Events teams who trade nationwide.

Due to continued growth we have an opportunity for 2 Retail Store Supervisors to join the team in our Wetherby Store.

The positions are based on:
- 32 Hours over 4 days, to include some weekends on a rota basis.

- 24 Hours over 3 days, to include some weekends on a rota basis

The ideal candidates would benefit from being flexible as additional hours may be required at busy times

Duties to include but are not limited to:

- To assist the store manager in the day to day running of the store
- Deputise in the absence of the Store Manager (key holder)
- Support in the management and training of retail colleagues, including cashiers and the replenishment team working on the shop floor.
- Work on store displays / stock rotation and put away
- Keep up-to-date with all of our products, services and promotions.
- Handle customer questions, complaints, and issues
- Direct customers by escorting them to racks and counters suggesting items, delivering great, traditional customer service
- Contributes to the team effort by accomplishing related results as needed.
- Cashing up duties as and when required
- Ensure pricing is correct.
- Manage tidy time
- The list above is not exhaustive

Essential Skills:
- The ideal candidate would ideally have previous supervisory / people management experience but this is not essential as training will be given, however some retail experience is required.
- Knowledge of cashing up procedures would be advantageous.
- Computer literate
- The desire to achieve and deliver high standards

If you’re passionate about people and sales then we would love to hear from you

Benefits:
5.6 weeks annual leave (pro rata)
12.5% Discount after a 6 week induction period
Work place pension scheme

Job Types: Part-time, Permanent

Part-time hours:

- 32 Hours over 4 days, to include some weekends on a rota basis.

- 24 Hours over 3 days, to include some weekends on a rota basis

Salary: £12.91 per hour