Customer Service Advisor - MUFG Pension & Market Services

Michael Page
Leeds

  • Handle customer enquiries via phone, email, and other communication channels in a professional and efficient manner
  • Provide accurate information on products and services, resolving client queries promptly and effectively
  • Record and maintain detailed, accurate logs of all customer interactions within internal systems
  • Collaborate with internal teams to ensure the timely and seamless resolution of customer issues
  • Identify opportunities to enhance customer satisfaction and contribute ideas to improve service delivery
  • Maintain a strong understanding of MUFG Pension & Market Services policies and procedures to ensure accurate guidance is provided
  • Support team objectives and contribute to the achievement of departmental targets
  • Consistently uphold the high standards of customer service expected at MUFG Pension & Market Services
  • Maintain a high level of accuracy in all tasks, ensuring data and outputs are error-free and compliant with standards.
Posted 2026-03-26

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