Sales Administrator
Sales Administrator | Leeds City Centre
Full-time, Permanent
THE ROLE
As an Sales Administrator, you will act as a first point of contact for customers and support the smooth running of enquiries, quotations and orders. You will work closely with internal teams to ensure customers receive accurate information, timely updates and a consistently high level of service. Key responsibilities include:
- Speaking with customers by phone and email and processing orders accurately
- Supporting the management of enquiries, quotations and order updates
- Monitoring scheduled orders and working with internal teams to ensure availability
- Liaising with warehouse and logistics teams to support timely deliveries
- Keeping customers informed about order progress and resolving queries
- Maintaining accurate records within internal systems
- Supporting Account Managers with customer relationships and occasional site visits
ABOUT YOU
To be successful in this Sales Administrator role, you will be organised, approachable and comfortable managing multiple tasks in a busy environment. You will have:
- Experience in administration and customer service or customer order management
- GCSE grades to Grade C / 5 an above
- Strong organisational skills with excellent attention to detail
- The ability to remain calm and focused when workloads increase
- A confident telephone manner and strong written communication skills
- Good working knowledge of Microsoft Office
- Experience using Dynamics 365
- Knowledge of the chemical industry
- Export knowledge
- Previous experience in a sales office or sales support role
This role offers the chance to join a business with a collaborative, people-focused culture and genuine opportunities to develop. Benefits include:
- Generous holiday allowance with buy and sell holiday scheme
- Flexible working hours
- Hybrid working once training is complete
- Ongoing professional development through internal and external training
- Mental health support, including free therapy and counselling
- Physical wellbeing initiatives and health challenges
Please send a copy of your up to date CV. Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location. By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes. Our full Privacy Policy is available at key-appointments. Unfortunately, due to the number of applications we receive, we are unable to provide individual feedback if your application is unsuccessful. We will endeavour to provide an outcome as soon as possible.
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