Client Manager

Looking for a client facing role?

We are recruiting for a Client Account Manager on behalf of a global SaaS company to join their Leeds office. A commercial and strategic role, you will be focusing on delivering excellent account management, strengthening client relationships, and achieving or exceeding agreed financial targets.

The successful candidate will work closely with clients to understand their needs, demonstrate product value, and identify opportunities for account growth.

Why Apply?

This company support a healthy work-life balance and offer flexible working arrangements. They encourage professional growth and development to enable employee satisfaction and long-term success.

Alongside this, they offer a range of benefits including a generous holiday allowance, wellbeing programs, and private medical benefits.

Key Responsibilities

As Client Manager, you will be seeking opportunities to drive revenue growth within an existing customer portfolio

• Manage and close renewal opportunities with existing customers, ensuring timely follow-up and strong relationship management to support retention and growth.
• Achieve or exceed revenue targets by identifying and delivering up-sell and cross-sell opportunities.
• Identify account challenges and customer needs while clearly demonstrating the business value of our products and services.
• Deliver a high-quality customer experience through consistent and meaningful engagement.
• Maintain accurate planning, documentation, reporting, and CRM data in line with company processes and targets.
• Collaborate with internal teams including Marketing, Customer Success, and Strategy to share market insights and inform go-to-market initiatives.

Requirements

• Results-driven with a strong self-motivated approach to achieving targets.
• Excellent communication, organisation, and time management skills.
• Ability to identify commercial opportunities using data, insights, and structured sales methodologies.
• Experience working in a B2B sales or customer service environment with responsibility for customer retention and growth.
• Strong collaboration skills and the ability to work effectively across teams.

This is a fantastic opportunity to either progress or start your career in client management. If you have experience working with B2B customers, this could be the right next step for you.

Please note, due to the number of responses we receive we are unfortunately unable to give feedback to all individuals. If you have not heard back within 7 days, please assume that you have not been successful for the role you have applied for.