Project Manager

Job Title: Project Manager

Location: Leeds with hybrid flexibility

Salary: Competitive

Job Type: Full Time, Permanent

Do you have a passion for delivering projects to a high quality standard?

Are you wanting to develop and grow in a rapidly expanding Project Team?

Can you work in a fast-paced environment?

If yes, then let's get to the important stuff!

The Role:

This is a great opportunity for a Project Manager to join an established project team with a high focus on delivering exceptional customer service. At TIEVA you will be delivering a range of IT solutions to customers that operate across all industries, ensuring projects are implemented on time, within budget and to a high quality standard.

• Your day to day responsibilities will include:

• Manage the response of projects, acknowledging details following agreed SLA's.

• Oversee the full project lifecycle, including planning, forecasting, risk, issues and escalation management, and seamless service transition-ensuring delivery is on time, within budget, and to customer satisfaction.

• Proactively manage multiple projects simultaneously of differing types and technologies.

• Manage the delivery of projects adhering to the agreed project process and utilising the relevant project documentation.

• To manage the handover of all relevant projects into BAU.

• Weekly reporting on projects to the Head of Projects and internal stakeholders.

• Ensure accurate financial forecasting and reporting for projects.

• Effective management of expectations by communicating project timelines, risks and dependencies.

• Updating RAID Log, forecasting, Project Progress Report and where needed raising an exception report to capture project change.

• Act professionally concerning management, confidentiality, security, personal attitude and presentation.

• Work collaboratively with the Project team to help achieve Key Results and Tactical Objectives.

• Be prepared to work in a flexible way to assist colleagues in the delivery of services to customers.

• Meeting with the customer to identify and agree project requirements.

• Preparing a Statement of Works, plus other project documentation as required.

• Ensuring the project is managed to meet the customer proposal and contract.

• Ascertaining written agreements and establishing expectations for the lifecycle of the project.

• Meeting required and agreed deadlines.

• Ensure proactive steps are taken to resolve project delays, escalating where necessary.

• Providing a supported handover, including details of all configurations, technical data, contract data

The Candidate:

Pivotal to the role is your ability to communicate clearly and effectively with customers and internal teams forging strong relationships.

Essential Skills & Experience:

• Minimum 4 years in a project management role in an IT environment
• Demonstrated success in managing projects within the IT Sector
• Experience in Cloud Technologies - Azure, Microsoft 365 modern workplace implementations is desired
• Experience in Network and Security Solutions is desired
• Experience in Telecommunications is desired
• Experience in Infrastructure and Datacentre deployments is desired

• Extensive background working within Managed Service Provider (MSP) environments, with a clear understanding of customer-centric delivery models, is desired.

Desirable Skills & Experience:

• Prince 2 certified foundation and practitioner level
• Knowledge of IT technologies
• Excellent problem-solving skills and attention to detail
• Ownership of projects and problems
• Excellent communication skills and a desire to succeed
• Ability to prioritise and multitask.
• Ability to manage 15 to 20 projects simultaneously
• Financial monitoring of project progress avoiding scope-creep and budget over run

What you'll get in return:

Financial

• Life Insurance
• Pension
• Car allowance (subject to role)
• £1000 refer a friend bonus.
• Generous uncapped commission scheme (sales role)
• Profit share bonus scheme (non-sales, subject to T&C's)
• Free will-writing service
• Long Service Awards (financial and time rewards)
• Electric Car Scheme (salary sacrifice)
• Cycle to Work Scheme (salary sacrifice)
• IT Purchase / Loan Scheme
• Financial Wellbeing Tool
• Pension Surgery (consultation with a financial advisor)
• Discount scheme (retail, experience days etc.)
• Navan
• Buying holidays (salary sacrifice)
• Childcare voucher scheme

Health and Wellbeing

• Private Medical Insurance
• Employee Assistance Programme -for you and your family (Counselling, legal advice, career coaching, financial support)
• Digital GP
• Wisdom Well-Being Platform
• Gym membership contribution
• Gym time
• Yoga -Free onsite yoga
• Eye tests
• Flu jabs
• Fruit basket -per floor stocked weekly
• Mental Health First Aiders

Time off

• Holidays -above statutory increasing with service, plus 8 bank holidays

• Birthday benefit -Have your birthday off on us!

• Enhanced Maternity Pay
• Enhanced Paternity Pay
• Compassionate Leave
• Jury Duty
• Funeral Leave
• Volunteering Days

Perks

• Welcome goodie bag.
• Company apparel
• Free staff parties
• Incentives -Competitions and prizes including trips.
• Staff awards
• Culture Team events

Environment

• Free onsite parking
• New refurbed office -Table tennis, table football, games consoles, multi-faith room, fully stocked bar, outdoor eating area, smoking shelter.

Why choose TIEVA?

We're not your average technology company, we reward innovation and outside the box thinking. A career at TIEVA means giving you the opportunity to shape your future. We will provide you with all the tools you need to succeed, this isn't just the basics, we are talking about the latest automation technology, weekly campaigns, holidays, prizes, and team incentives.

Further, faster- We know it's important for you to keep moving forward, that's why you'll have the very best training opportunities. We invest heavily in our teams, culture, environment, and values which is reflected in us holding an Investors in People Platinum Standard accreditation and by us continuing to develop talent from within.

More than technology-TIEVA is a leading IT solutions and services provider operating within all industries. We have experienced phenomenal growth by adopting a people-first approach and providing exemplary service to our customers.

Real world, real career- Our team's key focus is to deliver world class services & the best in technologies. You will work with the team to innovate, yet always be looking to improve and deliver a portfolio of new products and services, to our customers.

If you would be interested in joining a rapidly expanding, highly reputable business with an inclusive, driven and highly committed team please apply ASAP!

Our Promise to you....

If you have a disability or neurodiversity, we can provide support and adjustments that you may need throughout our recruitment process. Any information you share on your application will be treated in confidence.

TIEVA is an inclusive company where you can enjoy the career you want, without changing who you are. We welcome all and are passionate about promoting greater diversity in the tech sector. We welcome applications from people from all walks of life.