Head of Supply Chain

An established UK-based manufacturing company business in the food sector is seeking an experienced supply chain professional to join as their Head of Supply Chain.

A multi-site role, you will be responsible for the day-to-day operations and continuous improvement of end-to-end supply chain performance. The role ensures excellent customer service, efficient and cost-effective operations, and strong alignment between demand, warehousing and production. A key focus will be delivering data-driven decision-making and process implementation to support business growth.

Why Apply?

A growing organisation, this company values people, performance and solutions. You will be joining an ideas-led business that prioritises continuous improvement, operational excellence and customer satisfaction. The role offers the opportunity to make a genuine impact, shape ways of working across multiple sites and play a key part in supporting sustainable business growth within a fast-paced, collaborative environment.

Duties and Responsibilities:

• Jointly lead the performance of two operational sites with the Operations Manager, holding responsibility for customer services, internal warehousing and third-party logistics operations
• Transform customer services and warehouse functions by embedding strong performance management and customer focus
• Own and improve end-to-end supply chain planning, ensuring effective alignment between customer demand, warehousing and production plans
• Maximise the use of ERP and digital systems to improve data accuracy, visibility, automation and decision-making
• Drive stock optimisation, working capital efficiency and cost control while maintaining high service levels
• Lead governance, performance management and continuous improvement with third-party logistics partners
• Establish robust SOPs, training and onboarding processes to support capability, standardisation and scalability
• Act as a senior cross-functional leader, working closely with Operations, Sales, Commercial, Finance and IT to deliver aligned supply chain outcomes and manage risk and resilience

Experience/Qualifications:

• Minimum of 7 years’ experience in supply chain, operations or logistics within FMCG or manufacturing
• Proven leadership experience across customer services, warehousing and supply chain functions, including third-party logistics management
• Demonstrated ownership of end-to-end supply chain performance, including service levels, inventory, cost and working capital
• Strong track record of delivering continuous improvement and Lean methodologies in operational environments
• Experience working with ERP systems and digital tools to improve efficiency, data quality and business insight
• Degree or equivalent professional experience in Supply Chain, Logistics, Operations or a related discipline
• Desirable: qualifications project management or Supply Chain Operations

Please note, due to the volume of applications we receive, we are unable to respond to every individual. If you have not heard back within 7 days, please assume your application is unsuccessful.