Sales Order Processor

We are seeking a detail-oriented Sales Order Processor to join a fast-paced retail customer service team. This role focuses on ensuring the accurate and efficient processing of sales orders while maintaining a high level of customer satisfaction.

Client Details

This opportunity is with a medium-sized company operating in the retail industry. They are committed to providing exceptional products and services to their customers, supported by a dedicated and professional team.

Description

Liaising with wholesale and retail customers in a professional and timely manner
Processing customer orders accurately and efficiently
Issuing invoices and maintaining accurate order records
Providing customer support via WhatsApp, email, and other communication channels
Answering customer questions and resolving issues in a clear and professional manner
Ensuring customer orders are packed, processed, and dispatched on time
Assisting with packing and operational fulfilment as required
Monitoring order progress and helping to troubleshoot delays or delivery issues
Supporting stock coordination and general supply chain management
Assisting with the movement of goods through the order fulfilment process
Helping maintain accuracy across inventory, orders, and dispatch records
Working closely with internal teams to ensure smooth operational flow from order receipt through to deliveryProfile

A successful Sales Order Processor should have:

Previous experience in office administration, operations, customer service, or order processing
Strong organisational skills and excellent attention to detail
Good written and verbal communication skills
Confident using email, WhatsApp, invoicing systems, and general office software
Comfortable carrying out both clerical and practical hands-on tasks
Ability to manage multiple priorities and work efficiently under pressure
A proactive and solutions-focused approach
Experience supporting stock control, fulfilment, or supply chain activity would be advantageous
Experience working with both wholesale and retail customers is desirableJob Offer

Competitive salary ranging from £26,000 to £30,000 per annum.
Permanent position with opportunities for career development.
Free on-site parking and office close to main public transport links.
Supportive and collaborative working environment within the retail industry.
Potential additional benefits to be discussed at the interview stage.If you are a motivated Sales Order Processor looking for a new challenge, we encourage you to apply today