Business Development Manager

Role: Business Development Manager

Location: Hybrid/field based covering the Northwest, Northeast, and Yorkshire

Salary: £45K DOE plus extensive benefits and commission

Contract type: Permanent

Employment type: Full time

Working hours: Mon-Fri, 9:00 – 17:30

Care Quality Pharmacy, part of Pharmacy2U is a fast-growing, nationally operating care home pharmacy provider, supporting care homes with safe, reliable and technology-enabled prescription services. We are already established across multiple regions and work with a wide range of care home operators, from independents to large groups.

As part of our next phase of growth, we are expanding our regional commercial team to strengthen our local presence, grow our care home partnerships, and support the continued success of our existing client base.

We’re looking for a Regional Business Development Manager to grow CQP’s footprint across an assigned territory. This field‑based role is all about building strong, face‑to‑face relationships with care home operators, managers and regional directors. You’ll drive new business while

Why you’ll love working with us

We believe great people deserve great support. That’s why we offer a benefits package designed to look after your finances and career.

Financial security & rewards

• Uncapped commission / performance-related bonus
• Company car allowance or mileage expenses

Career growth

• Clear progression opportunities as the commercial team continues to scale

Tech that supports you

• Laptop and mobile phone

Culture & community

• A supportive leadership team and strong operational backbone
• Opportunity to join a fast-growing national business with an established footprint

What you’ll be doing?

New Business Development

• Identify, target and secure new care home clients within the allocated region
• Build strong relationships with care homeowners, regional directors and managers
• Present CQP’s services clearly and professionally, including transition support, SLAs and CQP’s Service Standards
• Manage the full sales cycle from initial meeting through to contract signature and onboarding
• Work with internal operations and onboarding teams to ensure smooth transitions of new homes

Account Management & Growth

• Act as the primary commercial contact for existing CQP client homes in the region
• Maintain regular contact with clients to ensure satisfaction and identify opportunities to improve service
• Support retention by proactively addressing issues, risks or concerns in collaboration with operations and pharmacy teams

Relationship Management & Stakeholder Engagement

• Build trusted relationships with care home groups, senior management teams and key decision-makers
• Represent CQP professionally at meetings, regional forums, events and care sector networking opportunities
• Work closely with internal stakeholders (pharmacy operations, onboarding, logistics, IT and customer support) to ensure client expectations are met

Pipeline & Reporting

• Maintain an accurate sales pipeline and forecast
• Track opportunities, meetings and conversions in the CRM system
• Provide regular updates on performance, pipeline and regional market activity
• Monitor competitor activity and market trends within the region

Who are we looking for?

• Proven experience in B2B business development within care homes, healthcare, social care or related sectors
• Strong relationship-building and communication skills
• Comfortable working in a field-based, target-driven role
• Highly organised with strong time management skills
• Confident presenting to senior stakeholders
• Full UK driving licence and willingness to travel regionally

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

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