Ocean Export Operator

Ocean Export Operator / Account Manager

Location: Leeds, West Yorkshire

We are working with an established freight forwarding company seeking an experienced Ocean Export Operator / Export Account Manager to join their Export team based in Leeds.

Salary: £30,000 - £35,000 (dependent on experience)

Benefits:
• Monthly bonus scheme
• Contributory pension
• 23 days holiday + birthday off
• Free on-site parking
• Supportive, team-focused office environment

This is a hands-on, operational role focused on deep sea export freight, working closely with allocated clients and managing shipments end-to-end.

You will be joining a small, close-knit export team, where everyone takes ownership of their work and supports each other to keep operations running smoothly. Prior experience within sea freight exports is essential, particularly in a fast-paced environment working with shipping lines and carrier systems.

Role Overview

You will take ownership of sea freight export shipments from booking through to completion, acting as the main point of contact for your clients while ensuring all operational, documentation, and communication processes are handled efficiently.

The role is primarily focused on deep sea exports and requires someone confident managing bookings directly with shipping lines, navigating carrier systems, and dealing with the day-to-day challenges of export operations.

Key Responsibilities

• Manage sea freight export shipments (LCL & FCL) from booking through to completion
• Act as main point of contact for allocated clients
• Make and manage bookings directly with shipping lines and consolidators
• Prepare and process shipping instructions and bills of lading
• Liaise with customers, carriers, and overseas agents
• Monitor shipments and proactively manage delays or issues
• Ensure accurate documentation and system updates throughout the shipment lifecycle
• Coordinate collections and onward transport where required
• Prepare and issue invoices and check supplier costs
• Support and maintain strong client relationships

Experience & Skills

• Current experience within a freight forwarding environment (essential)
• Strong background in deep sea export operations
• Experience handling LCL & FCL shipments end-to-end
• Confident using shipping line / carrier booking systems
• Experience preparing shipping instructions and bills of lading
• Understanding of export documentation and customs processes
• Comfortable working in a fast-paced, hands-on environment
• Strong organisational and communication skills

Ideal Candidate

A hands-on sea freight export operator who is confident managing bookings, dealing with carriers, and handling the day-to-day demands of export operations.

You will suit a smaller team environment, enjoy taking ownership of your work, and be someone who can come in and make an immediate impact